Testimonials

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We are committed to the highest standards for the people who live at Haulfryn, and their families.

Reviews of our service, which includes enhanced dementia support for people over 60

The feedback we have received

We have an extensive folder of testimonials collected over the many years Haulfryn has been supporting people. This can be viewed at any time. Please contact us to request a copy.


We regularly complete satisfaction surveys and data collection to ensure that we maintain our high standards, whilst ensuring we always remain person-centered. We regularly reflect on all of our practices, a link in the chain we feel is imperative to ensure that we drive ourselves forward in the field of dementia care and support.


Responses were received via our satisfaction survey forms. The full reports can be downloaded as PDFs via the links below, or can be requested by contacting the office.



You might also like to find out more about our staff or our approach to nutrition and mealtimes.

Comments extracted from the report

Do you feel we deal with dementia in an appropriate manner?

"My Mum is very much more relaxed and stress free at Haulfryn. I only see her once a week, so you must be doing a great job"


"Staff are well trained and although residents have different needs in respect of how their dementia progresses Mum's needs are always met"

Please describe your thoughts on home life at Haulfryn:

"Mum has been at Haulfryn nearly 3 years. For all that time, as a family, we feel she is 'at home', safe, secure and happy"


"Haulfryn is in a fabulous location with staff that care very much about what they do. It is a very relaxed home where Mum is very much more relaxed than usual, excellent"

If approached, do you feel staff and management respond in the appropriate manner?

"Yes, when my daughter asked about [info redacted], staff were very helpful and put our minds at rest"


"Always, the staff are always responsive to Mum's and our needs and our requests are always met. I am very pleased with Haulfryn"

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Would you like to ask about our palliative care service - or any of the other care requirements we cater for?

Contact Haulfryn Care on 01978 762203

Get in touch with us
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